Yahoo
Part came cracked
All these emails plus 6 calls
Very dishonest and poorly run company.
Ice tray split into two pieces
Screenshot of warranty info on their website
Old starter I was trying to get replaced
Part came BROKEN!!
Partial listing of all the back order notifications.
Refrigerator Dispenser Cover - part number 242089602 (Frigidaire)
Old starter I was trying to replace.
Sears Parts Direct Appliance Repair

Mobile, AL 36691 ·710.91 mi

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Reviews

yelp
1.0 943 reviews
5 star
12 4 star
4 3 star
6 2 star
16 1 star
905
Mark G. 07/21/26

Had part for refrigerator, water filter ordered before on twice a year. No onions backorder Doesn't know when will ship

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S C. 11/05/26

Ordered 2 different parts that Sears Parts Direct claimed they had in stock after even asking their AI support to confirm. After ordering and taking my money I was notified the next day both parts...

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Unhappy C. 10/19/26

Is Sears Parts Direct a scam? I ordered a part via the web, It was never delivered by promised date, and still has not shipped after nearly 6 weeks. I Cannot get a refund even after multiple phone...

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Michael G. 09/29/26

This company is total fraud. Ordered an appliance part which was delivered damaged in multiple places. Packing material was non-existent. Their customer service is unreachable. Their online...

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Jeff L. 10/08/26

all the one star reviews are correct. Company is a scam and you wont be able to speak with anyone. Your part will be promised on a certain date and it will not show. Avoid this company.

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