


Phone: (808) 354-9303
Closed now
- Wed 9:00 AM - 9:00 PM
Honolulu, HI 96815 ·4851.05 mi
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Amenities
- Family friendly
Reviews
tripadvisorI got this photo shoot package for my daughters birthday and our photo shoot package was not what I expected.. she seemed very rude and impatient... my daughter and I did the photo shoot together and she seemed like she didn’t like kids! Maybe she just had something going on in her personal life or maybe she’s just like that... idk.. When we got to the pool part of the session she didn’t even bring a tail for my daughter to swim in! So it was just me for that.. she tried to just get it done and out of the way and I really hated the whole experience.. the pictures were cool, but she just suck d as a photographer and a decent human being.. no Aloha whatsoever.. Haole to da max!
MoreWe were in Hawaii celebrating my granddaughter's 16th birthday. When I saw Mermaids of Hawaii, I knew she would love being a mermaid for a day. We only had two days left of our vacation. I emailed Rebecca, and she set up an appointment.I never dreamed we would get an appointment on such short notice. Rebecca was absolutely wonderful, friendly and very professional. She made my granddaughter's day! She has told all her friends about it. She said it was her favorite thing she did.The pictures and video were amazing, and we received them faster than we expected.I would recommend Mermaids of Hawaii to anyone, at any age!!!!
MoreMy friend and I were expecting a great fun experience with Rebecca and there was nothing fun about it. She brought he tails and bra sizes we asked which was great. The bra was a little small on me but she gave me a leaf lei to cover the sides that didn't fully fit and that really helped and looked great! My issue with her is that I felt she was very unprofessional and got offended when I told her the poses were not flattering for our bodies. She gave us netting that was supposed to help but with nothing except a little hand mirror, we didn't realize that it did nothing for us until we saw the pics. When I expressed my concerns when I saw the proofs, she sent me a long email back saying that I chose the smaller tail (not true), and the smaller bra (it was either that or a bra bigger than my head), she also said that I asked her to edit the photos and cut out body parts (such as my stomach) but I never once asked her to edit the photos to make them untrue. I just said the poses were not flattering. If she got more creative like placing the shells bedside my stomach or taking the pics at different angles, they would have came out great. My friend and I could have done a better job by purchasing a tail off Amazon (which was much better quality) for $120 and done the shoot ourselves...which is what I plan on doing next time. We felt like she did not even want to be there with us and she just wanted to get it done and over with. She does not get creative with the poses. She has standard poses that she puts all her clients in and thats it. There is no creativity at all. She also accused me of asking for a standing photo which I never did. I know mermaids don't stand haha I just said the positions she was putting my friend in were not flattering. Instead of working wiht us on that issue, she just got defensive and said that she has been doing this a long time and knows how to make people look good. Not everyone has the same body type so the positions should be considered for each person's body. The edited photos were nothing more than cropping people out in the background and using the stamp tool to hide things and not even blending it in together. It would have been better if our backs were facing the ocean and then you wouldn't need to crop anyone out. She didn't even edit the tip of my tail which was broken and fallen down in every single picture. We couldn't even chose 8 pics that came with our package because we did not like any of them. For $250, save your money and buy a tail off Amazon or rent one at a costume shop and bring a friend and do your own shoot. Save your money. Your friends will take better shots of you and make you look amazing and have a better attitude. Maybe we got Rebecca on an off day or she wasn't feeling out vibe. But when your paying that much for a service, as a business owner/manager, you suck it up and make the client feel good and not get defensive when you are receiving constructive criticism. Everyone can improve their work. No one is perfect. I'd gladly take any advice from anyone to help better my business. In the end, I had to edit my own photo to make it look better. I did not cut body parts out. All I did was take the leaf lei and pull it down in front of my stomach to hide the part I didn't like. She could have done that when taking the pic or placed the sea shells there to cover it. Simple as that. In the end, save your money and do the shoot with a friend with your own camera or iphone. You will get the same quality just a better attitude and a lot more fun!
MoreFrom the moment my 20 year old daughter saw this is the 101 Things to do in Hawaii, she flipped out and was 3 years old again. Ariel was always her favorite and this was definitely a life-long dream. Rebecca was wonderful. Very professional from start to finish. Answered all me email questions in a timely manner beforehand and picked us up right on time. My daughter is an excellent swimmer so she had found a quiet cove in the ocean for the swimming pictures. She was so thrilled to get to swim in the ocean like a real mermaid! Rebecca also allowed us to split our shoot so her beach shoot could be a sunset one. She also brought multiple tail colors and tops so my daughter could decide in person. Very accommodating and a pleasure to be around. This is a wonderful idea and we thank you Rebecca for indulging my daughter's childhood fantasies. Oh and the pictures she took are amazing. I have attached on below that I took during the shoot on my phone.
MoreA group of us decided to get Mermaids of Hawaii to come to us and take our photos while staying on the North Shore.Rebecca makes all the tails herself and was very patient with the young and fussy members of our group. She had our photos to us the following day and we were very happy with the results! We will treasure our photos and memories of the experience forever.
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