this is an architecturally-striking LEED-certified building. they have lots of walk-up and drive-thru atm's. the bankers here are always friendly and helpful!

What exactly is the purpose of a bank location if I cannot walk into a branch and receive customer service from a banker? I'm told I can make an appointment for tomorrow.... So I go to the next...

The branch at Paradise Valley is the most incompetent group of people I've ever come across. I sat in a room for almost 30 minutes waiting for a manager and no one came.

This bank NEVER answers the phone. I called numerous times and get a message that the phone number IS in service, then it tells me to try my call again. The 800 number gets me into an endless...