I haven't had a lot of luck with store and it's been a couple of years since I've shopped this store. I needed a few items for my tv and thought I'd place an online order for pick up. I pull up...

RIDICULOUS!!!! Called to check inventory in the store. Got an AI assistant who could not help. Asked for a representative. Was told that a direct connection to the store was not available....

I stopped in to price and possibly purchase a new iPad Pro. They are expensive and and I've been hesitant to pull the trigger. I met with and spoke to a wonderful guy named Braiden. He was young...

I dropped off my macbook, they told me to come pick it up for repair and it was not fixed after they held onto it for NEARLY a month. Dont allow apple to book a repair through best buy the geek...

I struggled with Best Buy online support for a tech issue. Then I called the store, managed to get past the artificial phone voice by asking to speak to a human, and waited about 5 min. but YES...