I really liked the blinds and installation process but the second we needed help with a defective part, they were nowhere to be found. Many calls and follow ups were unanswered. Super...

We purchased our whole new house set up with ECB and items on warranty. The product they sold us broke in a matter of months and after 2 years of ignored calls and emails I have had no effort...

I have waited 4 months for a replacement blind that is covered under warranty. Still waiting...Owner Mark Abplanalp does not return any emails or calls. This has been a complete nightmare.

I really wanted to like them. The designer has good eyes. However it's very frustrating for 1+ month delay in installation, installed a product that is not as specified, and 5+ months later I'm...

Do not use this company. They will take your money and run. Mark will not return calls once they partially install your product. I've tried for many months to have him complete my job that was...