Arrived to this location and had to wait for the one employee who could check out cars. He wasn't too friendly when he returned. They didn't have the car for which I prepaid, but they offered an...

in a nutshell, I wanted confirmation about my charge as to not get over charged. I was literally laughed at for asking for clarification on who to speak with by an unprofessional lady and what I...

My car was stolen and Sergei saved me. Almost no rental agencies had cars available on the day I started calling. As a single mom I couldn't be trapped without a ride. But Sergei saw how stressed...

I had to wait for 45 minutes to get picked up at the arrival terminal. 3 enterprise vans and 4 thrifty vans came by the time I saw my first budget van. Also, when finally at rental counter, the...

What a Joke! had to wait 2 hours in line at the budget at Saint Louis Airport while one of the associates was on her personal phone. The car I was given drove well enough on the street, once I...