This company made fraudulent charges to my American Express card, and then refused to remove them when I caught them and talked to them! I asked for the manager, and was given a fake name (no...

Made a reservation for a car from IAD to Baltimore with my credit card and got a confirmation e-mail. It looked like it was from an e-mail bot, so I called the customer service line to confirm. I...

I have a business trip that requires me to fly out of Dulles early in the morning, so I search rates online and choose this company based on their published rate and good website. Don't be...

Reservation made with guarantee that driver would wait by baggage claim. Guess what - he left and I was charged regardless. Horrible customer service. I will NEVER use again.

If I could give 0 I would give 0. These are absolute morons who do not have even the most basic understanding of customer service. We called then to schedule a service and our flight was delayed...