We had an excellent experience the last time we worked with Andrew, so we plan to go back today to look for a new frig. Update: Andrew helped is find a kitchen-depth frig without the ice and...

The delivery team was courteous and professional, and one of them even had the good sense to call their manager when the pipe began leaking during removal of my old washer. The pipe broke due to...

If you're a busy person don't order from here. They give you a time window the day before and it is not adjustable so your stuck with whatever time they tell you because, and I quote, it's a...

Be VERY careful! Here's what happened to me. TL;DR--we purchased a new Miele washer and dryer, the washer wasn't new, two months later still doesn't work, and we were told We don't check what's...

There have been continued improvements Everytime I go to Appliance Factory. This is where you want to go if you need help picking out appliances. They have trained staff available to assist...