Went to retrieve our package after pre paid. Had to reschedule and wait a year due to weather. Then we get excited again just to find out doors closed. Where is our refund. Why a voice recoding with absolutely no way to leave a message. Nothing but a let down. Just to be ripped off in the end.

Bought 4 ride a long experiences for the family on December 18, 2023. The closest track and event for us was August 24, 2024 at Worldwide Technology Raceway in Illinois. I spoke with a man with the company phone number on Tuesday 8/21/2024 and confirmed everything was good to go. We arrived early to the track as requested only to have a little old lady have to be the bearer of bad new telling us the event was cancelled and to call the company number. There was no email, text or phone call in advance to us driving at lest an hour away. The prerecorded message stated the company was suspending all services effective immediately due to the economy and that you should reach out to the 3rd party vendor or your credit card company for a refund and if you are no it satisfied by that, then contact the company and maybe or maybe not someone will get back with you and maybe or maybe not you might get a refund. What a slap in the face as this was in the hometown region of Rusty Wallace and the Wallace racing family. It has not quite been a week yet and have not have any communication about the inconvenience or the refund but they sure did send an automated email after what would have been our experience thanking us for using them and wanting to know how the experience was. COME ON!!!! To add insult to injury!!! PLEASE, let’s be real!! People work hard for their money and our time is just as precious as yours. It’s all the NASCAR fans want to do it just get a little taste of what their favorites NASCAR driver gets to do every weekend. Talk about poor fan experience. I think people forget that it is US, the fans, who let you do the things you get to do. I know this is not NASCAR’s fault by any means but this company is as close to NASCAR that any of us regular people can get.

Skip it ! They are horrible ! Their junkie radios that do NOT work makes the experience dangerous, oh and if you can't hear them it is YOUR fault ! Better count those laps, because they don't and will charge you an arm and leg guessing how many you did !!!! Arbitrary rules and NO organization is dangerous at the speeds these cars go. I will not go back. They monitor their emails ONCE a week for problems. Should tell you alot about the way they care about them.

The experience started with Art the instructor and he did a great job explaining everything. He was very specific about running in the racing line and listening to and following the directions of the spotter. Had to wait an hour (with 4 other people) for a small helmet, while there were plenty of XXLs. I was in the #21 car. 2nd gear did nothing but grind and I drive a manual. Windshield was all scratched up. Markings for the racing line were not visible. Couldn't hear the spotter over the engine. The equipment is old and tired. Never felt comfortable, didn't feel safe and bailed after 3 laps (when I paid for 9). I absolutely would not recommend this experience as this was a huge waste of money. For frame of reference, I am a huge car guy and have done other racing experiences.

I thought it was a great experience just to drive around the track. There was something wrong with my car I just couldn’t get it up to speed so I went into the pit to let them know they said you have to put in 4th gear will I could not get it going fast enough to go in 4th so I tried again and the car would sputter and pop finally I got it going and was doing pretty good then I loss oil pressure and the engine froze up which put me in a pretty good spin so I feel like I got a good experience. I purchased the Photo package and they would not give me my video because of insurance purposes they would send it to me. Which sounds a little fishy to me . Are they deceiving their insurance company? Anyhow after 4 months I have not received my video and picture so I contacted them and I just get the run around. They should let those who get the photo package that if you spend out your out of luck No photos for you. So I advise you not to get the photo package . What’s the point when you can’t watch your spend out on video.