I have been using South and East Bay for ~10 years as a young professional and increasingly for my elderly parents when they visit me. I have primarily taken trips from my home in the Peninsula to...

Save yourself some money and time by choosing someone else. I booked a shuttle for my co-worker over two weeks in advance and I chose them because I was able to prepay. Booking a ride for him...

My brother flaked on us (15 minutes before pick up) at the SFO Airport and so I decided to use the Airport Shuttle to save some time and money (thanks to Sherman's request). What awful joy. (1)...

Worst. At-airport. Pickup. Service. EVER. S&EB requests customers with pre-paid reservations flying into SJC to phone from the plane. I was told to proceed to something called :Garage A (I...

Alfredo did not follow the information on the private reservation. He failed to send the driver to the correct location. When he was asked why he said don't complain about having to wait....