I had a great experience using this service. Communication was was great from booking to the experience with the driver. My driver was Tony for drop off and pick up at airport. He was friendly, responded immediately to texts and even accommodated a change for pickup (the night before we were coming home). He had to come at 7:30 am instead of 3:45 pm on Memorial day. He was was very professional. I will use them again.

On time, excellent communication. Friendly driver and very helpful. On time. Will use again when I need transportation.

I had a client that needed transportation for various appointments around Northeast Ohio over the course of 2 weeks. I set her up with Cleveland Executive Car Service and it was so easy. My client was very happy and felt pampered. I was able to make some changes as appointments changed. Carmel and her driver's were so professional and prompt. They made a very challenging transportation event, easy. Thank you Cleveland Executive Car Service!

Once again, we needed Carmel’s assistance with a delicate task. Our daughter requires periodic treatments at a hospital and sometimes we are not available for her. Due to her condition, she has a difficult time trusting anyone. Over the past few years, we have used Carmel’s service for transportation to and from the airport. With this, my daughter has developed a confidence that Carmel can be relied upon. Carmel takes her to the hospital, waits while she has her procedure, and then takes her home. It would be very distressing for my daughter if she had to miss a scheduled procedure. I can’t state enough how thankful we are that, in our absence, we can trust Carmel to handle this situation.

We have used Carmel’s service several times. The service is very professional, on time and offers unbeatable communication. We will continue to use Carmel’s service when in Cleveland.