We've been with this company since they were known as APX. I called them today because we wanted to upgrade our equipment. I inquired as to whether or not we would get any kind of loyalty discount...

I would give it 0 stars if I could. We just moved to Williamsburg and we had our service installed yesterday. It took them 7 hours. They messed something up with the thermostat and now we have no...

Don't do it!!! These people have rescheduled and rescheduled my move-in for months, no call no-show, cancel the last minute and then this last time they didn't have all the equipment they needed...

I scheduled a service call to have $1,200 worth of security cameras--already paid for--installed, and the technician never showed up. We rescheduled for an entire month later due to their full...

One star for not good is still too high. Vivint is described as a smart home company. They label their selves as a security firm but they might want to practice what they preach and be smarter...