Hitch-a-ride is the only taxi service in Gatlinburg that picks up the phone after 10pm. My family was stranded in the rain after our visit to Anakeesta. Brandon arrived to pick us up exactly when he said he would. He was friendly and helpful. I appreciated his professionalism and promptness. Do not hesitate to call!

Jacob was early to pick us up and waited on our group with no complaints. Enjoyed his company while riding to our destination. He called and checked on us to see if we were ready to head back to our hotel at the time we had discussed. Everything was perfect. Would definitely use again. We got to go on our time frame instead of waiting in the trolley.

My family and I were very happy with the service the owner Brandon and the drivers Steve and Jakob provided. Brandon was accommodating to our needs. He made sure our party of 13 were able to get around with ease. If you need transportation call Hitch-a-ride, to experience their outstanding service.

The confirmation email they sent me contained a telephone number for customer service. I called the number on multiple days and received a message asserting that the number was out of service. I found the app very difficult to use. Part of that was due to downloading a very old(?!?) app version. I do not advise using this service until and if they survive another year.

All around fantastic experience in the smokies, friendly and respectfully dependable staff , clean atmosphere to be in highly recommended if you need a ride to any beautiful destination in the smokies