We really enjoyed our stay. The hotel was really nice, and Ambrian at the front desk was great. She was super friendly, helpful, and welcoming. We really appreciated her hospitality and would definitely stay here again.

We were staying at Hotel Viata for our sons birthday, already looking forward to the experience. When we arrived Ambrian at the front desk was very kind and welcoming and helped us upgrade our stay. She started our sons birthday celebration off on a great note and we really enjoyed our stay. It’s a beautiful hotel with excellent staff. We highly recommend this hotel to anyone.

Location is beautiful and rooms very pretty! However the front lobby personnel are not friendly or seem very cold and unwelcoming.For a gem of a location and building you would think it would strive on making it a full warm welcome inviting top class experience It lacks that luster of service.Almost a feeling of snobbish.Also they don’t answer their phone at all!Service needs major improvement As a business owner most of the staff would be retrained if not let go.Maybe they are this way because they feel they have guaranteed guests with the professional office buildings one being Apple… regardless if anything I would expect higher standard of friendly welcoming service.

I housed clients at Viata, and took them to dinner at Laurel. Simo, our server was wonderful: incredibly friendly and provided excellent service! We were not impressed with the food (especially given the somewhat high point) but we were pleased with the great service Simo provided. Ambrian at the front desk (and with whom I had spoken via phone earlier in the day) is terrific and truly went above and beyond to make my clients comfortable and make me look good in the process!

I’d like to share that our waiter this evening was the best we’ve had. Simo is his name. Laurel is the hotel restaurant, and he managed the entire room alone. He was the kindest man and took excellent care of us. He exceeded our expectations to make our evening very special!! Thank you, Simo, for making memories with us.