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CarMax Used Car Dealer

CarMax is a used car retailer in Gaithersburg, MD where customers can browse inventory with no-haggle prices, sell or trade in a car, and apply for financing through CarMax Auto Finance. All vehicles are inspected before sale and come with a limited warranty.

Website: carmax.com

Phone: (301) 296-8006

Closed now

  • Sun 11:00 AM - 7:00 PM

16411 Shady Grove Rd Gaithersburg, MD 20877 ·145.92 mi

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Reviews

yelp
2.5 159 reviews
5 star
50 4 star
14 3 star
5 2 star
13 1 star
77
Jess C. 04/30/25

I bought my used car at CarMax in Gaithersburg, MD, and I can honestly say I'm now a CarMax customer for life. I've never received this level of care and respect from any dealership--ever. Every...

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Bill R. 07/31/26

They have a lot of nice Vehicle, but they are mostly very overpriced. The warranty is less than 30 days. If try to bring back the Vehicle you wanted to trade in, then each time they will...

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Shirley G. 06/15/26

Very disappointed with my experience at the CarMax Gaithersburg location on Shady Grove Road. I completed an online appraisal for my vehicle, which had been in an accident, and received an offer...

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Joy B. 02/24/24

I went to Carmax to get my car appraised. The process was quick and easy. I had a wonderful service staff person. It took about 30 minutes. My issues were with actual appraisal. I know my...

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John L. 06/24/24

Pro: big Parking lot, vending machine, outside table. Con: long wait time. Came here on a Sunday to sell the car and we already had the carmax paper for price. After checking in it took about 20...

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