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A&E Factory Service Appliance Repair

Roanoke, VA ·57.15 mi

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Reviews

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1.0 17 reviews
5 star
1 4 star
0 3 star
0 2 star
0 1 star
16
Eli T. 02/24/22

My LG Refrigerator stopped cooling back in August due to a faulty linear compressor. To their credit, LG agreed to repair it free of charge, both parts, and labor. At first, they selected a local...

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Lynn M. 12/04/25

You can't speak with a live person. They had me waiting all day for a tech and they never showed up. They only tell you that they'll be there between 8-5 pm so your whole day is wasted. Then I...

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William K. 07/16/24

Worst possible service, missed 3 appointments with no notice whatsoever. When I asked about that, the technician literally told me that I'm not here for your best interests, I'm here to make the...

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Phyllis R. 10/12/24

In years past I would have recommended A&E highly as their Repairs of my lawn tractor were spot on! Then when I needed them to repair my Samsung refrigerator which I purchased from Sears, the man...

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Patrick G. 10/25/23

Absolutely terrible!!! First of all they give you a 8am - 5pm window for an appointment which is ridiculous. You can't talk to a human. It's all automated and they want you to push buttons...

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