I hate shipping fees! I shopped online and found a rug I liked but due to the shipping fees I decided to walk into the store to purchase the rug to avoid the shipping fees. Well guess what, they...

This location and store is small but it does pack a major pinch and offers loads of things. Others location are way bigger but what they have here, it was all really nice. It's just along old...

My designer was great. I am extremely disappointed at how long it is taking to receive my order. I will never order from West Elm again. Five months is ridiculous. I am excited to show off my...

I have been a loyal West Elm customer for over 10 years. I have purchased several beds, a dining set, chairs, tables, etc. Three years ago I purchased a patio furniture set and protective covers...

Honestly their return policy is the worst. I lost my receipt and had paid in cash for 400$ worth of items (yes i know my bad) but they wouldn't even give me store credit for the items I wanted to...