Contacted Chip Debye immediately to cancel Jack Daniel’s that we thought originated in Lynchberg, not Nashville. We were already in Lynchberg. Chips took our money immediately and was unwilling to refund our $279.68. We called several times AND emailed to explain what happened. NEVER took this tour, and he kept our money. Do MOT recommend working with this company.

The tour is just the right duration, you don’t want it longer; you don’t want it shorter. The tour through this company was very well organised. The meeting point is very easy to find. Only thing we didn’t know prior to arriving at the morning meeting point was what coach/bus to look out for - those details weren’t in the reservation email we received… Hot tip for young players - it’s a nice new looking shiny black coach with no signage, it has some interior blue LED strip lighting visible through the windows. The transport is new, a large 3/4 size coach with leather upholstered seats and overhead storage, seats are two per side and a back row seat with 5 seats. There are seatbelts for your safety/comfort although not mandatory. We did the Nashville to Jack Daniels distillery tour with the tasting option, it was pretty fun and we sampled 5 different whiskeys. Our group had about 25 people in it; I definitely think group interaction makes the experience more fun; but we also like getting to meet new people on vacation and that’s not everyone’s cup of tea… If our group was more interactive/chatty with one another I think it could have been more fun… That’s where our amazing guide AT the Jack Daniels distillery steps in…We had a great tour guide named Shaun (I think he said his name was Shaun D so there must be more than one Shaun)… He was enthusiastic, knowledgeable and fun, a pretty chill guy with a good sense of humour. He said he had grown up in the area his whole life and worked for JD for the past 5 years, you can definitely tell he enjoyed his work and enjoyed the hospitality element of hosting tourists, making people feel included and engaged. His knowledge was excellent and he (as expected) had a lot of great and interesting facts to give us. He shared his local knowledge too, given he grew up in Lynchburg - hearing from a true “local” was very authentic. You do leave the tour with the overall feeling that everything at the JD distillery is very interconnected and like one big 700 person family. They seem like the sort of place/business that actually values their employees. We would have enjoyed the experience regardless but the guide really made it a top shelf experience. All souvenirs and lunches etc are for purchase in the town square which is an easy and flat 3 minute walk from the JD distillery. Our coach driver (whose name escapes me) was very friendly and genuinely welcoming from the moment we arrived, he showed our group through the town first whilst on the coach, before dropping us to the distillery. The driver was really lovely, a safe driver (I’ve had some lunatic drivers on other vacations) and he also offered some recommendations for lunch. We had lunch at BBQ Caboose Cafe; good service, cheap prices and big servings. Food took less than 5 minutes to come out and the atmosphere was relaxed and casual, waitresses were genuinely friendly. $21 for a huge BBQ pulled pork burger, a pulled chicken sand which with all the trimmings, a side of Mac & cheese and two soft drinks. I was pleasantly surprised that there was no “expected” tipping for your groups individual guide. (I have noticed this is really common no matter how basic the assistance or how poorly some companies staff fake their enthusiasm). We tipped Shaun regardless - although as we mentioned, it’s not expected at all - Shaun really was the perfect guide/host and was very engaging.

Excellent tour - our driver Jimmy was fantastic. Three different and interesting distilleries with the pace well timed, we never felt rushed yet fit a lot in. Also good lunch choice. Highly recommended

We had a great time. Met some wonderful people on our tour bus and our driver Tom was PHENOMENAL. The only disappointment we had was that we were on Whiskey tour and one of the Whiskey stops only served us their gin.

This tour was on a Beautiful Day and lots of info on Tour.I bought a bottle and had it inscribed as well. The little town was cute as heck to. Lynchburg. I also enjoyed a great lunch and couple of beers. My husband truly loved it.