Absolutely insane experience. Was in constant communication with the driver about our departure. Let them know we were running behind before our pickup time. I’ve got 3 kids and trying to get us packed and ready to travel home. In the midst of last minute bathroom trips and toddler meltdowns, I miss the text to let me know they are charging $2 per minute past our pickup time. No where in their very comprehensive email about terms does it mention this. As we are leaving out the door I update the driver and he says the 15 min grace period has expired and that he has now left our hotel. I call customer service and this insanely rude person will not tell the driver to come back until we pay her $80 on top of the $150 one way trip for a late fee and rebooking fee. Btw, a taxi from Aulani to the Honolulu airport would have only been $78. We would have done that except we have two kids that required car seats and that wasn’t safe. Would not recommend this business and would never use them again.

We had an excellent experience with this company for airport pickup and drop off. Jason was our driver both times and was super prompt, courteous, and helpful. We pre-reserved an infant car seat and it was installed and ready both times upon pick up. The van itself was clean and Jason got us to our hotel and back to the airport safely and offered a very pleasant experience. Would absolutely book with them for future trips.

This group is top notch. We used them the last couple times in Hawaii. They were very prompt, willing to make last minute changes and very easy to deal with. Immediately responded to emails. Drivers kept us updated of where to meet (along with pictures of vehicles). We used them 3 times in a two week period and were very thankful for their prompt service. Only group to use in Hawaii

We would’ve normally used the shuttle company that transported us when we arrived in Oahu, but I didn’t book in time and the time slots that worked best were already taken. A quick search took me to Go808 Express. It was easy communication with Olivia and she confirmed the time slot I wanted. Rodney picked us up in a very roomy leg roomed Toyota Sienna. He was super friendly and we had such a good conversation, I didn’t even notice we were at the airport already. One thing that was different is that they preferred cash payment at the end of the trip. I think they would’ve done credit, but it would’ve had to have been arranged earlier. I would definitely consider them again for future shuttling needs!

A great service that we will use again next time we visit. It's very easy to book a reservation online / via email. Olivia is friendly and quick to respond to emails. It is also very reasonably priced.Rodney picked my wife and I up from Honolulu airport and drove us safely to our hotel. He sent us a text when he arrived and told us exactly where to go. He also texted us the make, model, and license plate number of the vehicle to look for. Our luggage took forever to come out of the plane, and despite warning he may have to leave for another pick up, he waited a little longer for us and was very understanding of the delay. Rodney gave some great recommendations for our trip.Jason picked us up from our hotel to take us to the airport. He arrived right on time and was a safe driver. He also provided vehicle information, and even pictures of the car, which was helpful.A big thanks to Olivia, Rodney, and Jason for fantastic service!