Absolutely unacceptable experience. I made a reservation from 11:00 AM to 4:00 PM and even took time off work so I could move that day. Instead of proactively contacting me, I had to call them...

Horrendous experience with the company. We had a 2.5 day drive across the country and had a leaking truck cabin which poured in water. We were only given a 15% discount and no one seemed to care....

Do NOT rent from Budget. Over booked and did not get us a truck we could use. Customer service was terrible via the 800 number.

Horrible horrible business they run!! I had my reservation made over a week prior to, and when we showed up the guy told us he didn't have the truck available for us. When I called the customer...

Oh my god such a poor customer service. No one ever should rent from this company. I was asked to drop off truck at this location on Saturday after 5.00pm. Location is closed no signs and no drop...