I have enjoyed receiving several massages at this location over the past year after moving over from the Rockwall location; however, I recently called to schedule a couples massage for my husband and I to celebrate our anniversary. I had several credits due and wanted to use them to treat us both. The receptionist explained that they would need to schedule us for two individual sessions because they didn't have a large enough room for couple's massage. So, I proceeded to book our sessions to be for the same time. I later had to cancel my session due to a conflicting obligation. Come to find out... they charge my husband for the non-member rate a whopping $148 for a ninety minute massage and when I called today to inquire as to why this wasn't covered by the SIX credits I have already paid for, I was told BY THE MANAGER that they don't recommend a transfer to the client member and wont' apply it UNLESS the client member specifically says the magical words TRANSFER. Therefore I am SOL- this is infuriating red tape and bogus logic. I am therefore tired of dealing with Massage Envy as an institution and will cancel all further membership, but doubt they are honest enough to credit me or to refund the $360.00 amount worth of credits I have already paid for. Beware of these bargain massage places that only pay the therapist about $25 an hour but charge the members $60 plus each month for a one-hour massage!!!

My daughter gave me a Groupon for a 1-hour massage here. I can recommend Ms Janet as an excellent masseuse. Your first visit costs $55 with or without a Groupon so don't bother getting one. They are a bit out of my price range but did a great job.