Caesar Rozario was the technician assigned to us, and he must have had a bad day because his customer service was terrible. He was very sassy and acted like every question we asked him was hurt...

Willie came out to do a yearly service on our furnace. He arrive on time in the 4 hour service window. He was professional, courteous, and got right to work. He tested the system, changed the...

Please don't use this company! Our new HVAC system went down in the heat wave. We reached out to CroppMetcalfe as it is under warranty. It's been 4 days and they haven't sent anyone.

We purchased a new HVAC three years ago. We are currently sitting in a hot house and Cropmetcalf told us that they have to order a part that could take more then a week. We are in 100 degree...

This company hires inept and incompetent people at every level. This includes the people who schedule appointments, the technicians who service the HVAC system, billing and accounting...