Online Pickup Review I was buying a gift for a family member from a direct website other than Best Buy and the gift was 80 bucks but the shipping was 20 bucks with delivery in 1-4 days. Say What!...

Preorders not honored at this location. You preorder an item to get it at launch not to be told there is no inventory and maybe they will get more in. Skip Best Buy it's going down hill fast....

My wife and I have purchased appliances, laptops, and large screen tvs from Best buy. NOT ANYMORE! after calling two different stores to listen to AI explain to me why they couldn't answer a...

Had to come in today with some issues with my laptop computer, the geek squad representative Ernesto was very helpful and kind to me, got the issues addressed quickly, and gave me some good...

I will never return to Best Buy. Got complete run around with Geek Squad desk. Couldn't get job coding correct and mis charged me, had to go to store 3x to correct. Day of service, driver tells me...