Yahoo
Long line
The AAA agents are giving the car a jump start. Now, I'm being charged for something that wasn't my fault. How petty can this company be?
Wall to wall people waiting for their families who are in line only 2-3 workers at the ten-kiosk counter through the entire ordeal.
UNPROFESSIONAL AND RUDE FRONT DESK EMPLOYEE
car renting terminal
Well over 50 people in line for the entire two plus hours I waited to get my rental!
Stops on the blue train
These people have extremely poor vehicle maintenance, yet they want to charge you an exorbitant amount. Look at how dirty this engine is.
Finger grease from last renter
Budget Car Rental

Formed in 1958, Budget Rent A Car System Inc. is one of the leading car rental companies in the world. Based in San Francisco, Calif., the company is a subsidiary of Avis Budget Group Inc., a global provider of business and consumer car rental services. Budget Rent A Car System Inc. offers small, large and medium cars, in addition to cargo vans, moving truck and convertible rentals. The firm provides cars from various brands, including Ford, Chevrolet, Hummer, Mitsubishi, Hyundai and Toyota. Additionally, it offers special products and services, such as insurance protection, disability products, electronic toll payment and refueling options.

Website: budget.com

Phone: (650) 877-0998

Cross Streets: Near the intersection of McDonnell Rd and W Area Dr

Open now

  • Tue Open 24 Hours

780 McDonnell Rd San Francisco, CA 94128 ·2346.70 mi

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Reviews

yelp
1.5 238 reviews
5 star
27 4 star
15 3 star
9 2 star
7 1 star
180
Vince B. 09/27/26

I reserve a car for San Francisco. I had all my paperwork, but had to stand in line for 1.5 hours waiting to see an agent. The process was easy as I had completed all paperwork and paid in...

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Stef M. 08/30/26

I came here to rent a truck . The nice thing about it is they keep the same hours as me .They are 24 hours place sad to say there aren't many if not any left in this old town. Jay from the bay...

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Ja'Nelle S. 02/01/26

I reserved a midsize SUV and when I got to the location, they didn't have the size vehicle I reserved. I was offered a minivan and declined. They upgraded me to a full size SUV, which was hard for...

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George T. 11/29/25

I accidentally booked the wrong Budget location, thinking it was closer to the airport. When I arrived, I explained the situation, and the staff took care of everything quickly. They changed my...

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Babette C. 07/31/26

It can be pretty discouraging when you finally leave the terminal and arrive at the Budget service desk, only to see that crazy line that is moving super slow. You don't have to do that. Just skip...

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