The service and staff at this location have been terrific. They have been friendly and helpful whenever I've gone in to shop.

I love PB teen's stuff and site, but the customer service is horrible! Actually as far as I am concerned, PB customer service doesn't exist because you can't get them on the phone or chat with...

Worst ever experience. Personnel is rude, never return phone calls. Ordered bed on Aug 11, as on Dec 13 the order is not completed. No apology, no understanding of customer service at all. Stay...

Very disappointing customer service. I called today inquiring about a comforter and sham for my daughter's room. I spoke with someone who knew nothing about the product, asked me to look it up...

PB Teen might be the worst customer experience of my lifetime. I ordered a bean bag chair and an insert for my daughter at Christmas time. It is almost April and I still do not have the insert....