The car I rented was perfectly fine...however the amount of time the customers had to wait was not fine. I felt so badly for the young couple who was waiting to get there moving van for almost an...

THE WORST PLACE TO RENT FROM. Customer service was terrible. Nobody in line when I arrived but the guy at the desk saw me enter the line, immediately rolled his eyes and then dragged both hands...

Crazy long lines to get through even with advance reservation, super slow moving too. The agents are rude, inept and not bright. Nasty bad experience. Never again!

Don't attempt to rent a car from Dollar rent a car. We rented or booked a car from Auto Club, we flew into the Phoenix airport. When we got there they were turning people away because they didn't...

We tried Dollar for the first time. We were renting in Norfolk, VA. What a mess that was. Dollar counter closed. There were over 150 people. After 2 hours I called Dollar and they were...