I thought having our room cleaned every day during our stay would be a good idea for face towels. Bad idea! A pair of my jeans were taken from my room, and my husband's were as well. Of course, Lost and Found knows nothing about our jeans. BIG lesson learned...NEVER will I have my room cleaned again, no matter where I stay!!! FYI, we were on the 7th floor.

Anytime you stay at a downtown hotel, you first check out the immediate neighborhood to find out what type of restaurants & stores are available nearby. Having never visited Ithaca before, I was pleasantly surprised to find this hotel was right next door to The Commons, a pedestrian area with lots of the restaurants & stores I was hoping for; along with lots of charm & quirkiness of this city. If you're looking for a place to get away from hustle & bustle, Ithaca might be your place.Our room had phone, shower, AC, microwave, fridge, coffee maker, iron & board, hair dryer, and TV with 42 channels. It was clean, quiet, and well-maintained. Staff was efficient & pleasant. Free amenities include wifi & an exercise room.When you check in, you should get (1) a hanging tag indicated you can park in the spaces reserved for Marriott customers during your stay, and (2) a map & directions to get into the parking lot connected to the hotel -- it is a little convoluted. You'll get the typical ticket when you enter, and you'll need to have the front desk validate it as a guest. During our stay, having a validated ticket meant we got free parking.There is an in-house restaurant, as well as several others nearby -- your choices are almost unlimited. Note that Cornell University is not near downtown.Some things could not escape out attention:1) Except near the couch area, there was not much lighting in the room. Near the closet, for example, there was none -- we saw a ceiling light but no switch to turn it on.2) Having a shower only has never been a problem for us. However, there inside of the shower has only a small handle bar right underneath the showerhead. If you slip as you enter or leave, there's pretty much nothing to safely grab hold of.3) The desk is large enough for two people, but there is only one chair in the room.We enjoyed our stay despite these things, and would love to return to Ithaca in the future.

This is an overall solid Marriott in what is a peculiar location in a great small city. Street flows are strange in Ithaca. Our room was comfortable but was on the back side facing another building, so a little dark and nothing to look at. Staff was excellent and friendly.I looked at reviews for both this hotel and the nearby canopy and it seems the most often talked about issue is parking. I knew we were going be in and out a lot as we were dropping off our son at school so we used the valet. My experience wiyh them was excellent, especially considering that where they have to park. The cars is not too easy for them to get to. You do have to allow some time especially during busy periods, but they really did the best they could do.The free breakfast with my titanium status was excellent full breakfast not Continental like a lot of other hotels do. They do supposedly have a coffee machine in the lobby, but I was told it had been broken for “quite some time.” We really enjoyed our time at the hotel and especially in Ithaca overall. We look forward to going back for parents weekend in October.

My son and I spent four nights exploring the Finger Lakes, choosing the Ithaca Marriott in Downtown Commons as our base. Its location right across from the Commons gave us easy access to plenty of restaurants and shops. We stayed in room 912, which had two queen beds, and booked with Bonvoy points. The staff were friendly, and our room was clean and equipped with a microwave and fridge. While we appreciated being close to Cornell, we wouldn’t pay more than $250 per night, as the price primarily reflected the convenience of being near the university. The hotel provided free water. For parking, guests could self-park for $12 per day or use valet for $30. Self-parking was the better option: the garage at 126 East Greene Street allowed parking right next to a Marriott elevator, which took guests straight to the lobby.The hotel’s location proved to be one of its best features. It was within walking distance of many Ithaca restaurants: Thompson and Bleecker, Food Lab, Hound and Mare, and College Town Bagels, to name a few. Ithaca Commons also had plenty of shops, from souvenir stores to places selling local crafts, T-shirts, and pottery. We enjoyed a 25-minute walk from the hotel to Ithaca Falls and then continued on to Cornell University. The Cascadilla Gorge Trail entrance was just 0.3 miles away, perfect for an easy nature walk. For those who preferred not to walk, the hotel offered a shuttle to Cornell University (just remember to book in advance).Our main reason for visiting Ithaca was to explore the nearby state parks: Buttermilk Falls, Taughannock, Robert Treman, and Watkins Glen. Each park is within a 15-minute drive, except Watkins Glen, which is about 40 minutes away in its own town. The drives were easy, and after experiencing both towns, I preferred staying in Ithaca over Watkins Glen. Other towns such as Geneva, Skaneateles, and Corning are an hour away, with Canandaigua and Naples being an hour and a half away.Although the hotel offered breakfast and dinner at its restaurant, we didn’t try it, opting instead for the many excellent dining options nearby, most just a short walk or drive away. There was one minor quirk: guests who ordered only coffee were not allowed to sit in the restaurant area, even if it was empty. Still, this wasn’t a problem, since the adjacent lobby sitting area was comfortable, with lots of seating and an interesting selection of books to browse while we relaxed.Overall, we had a very nice stay at the Ithaca Marriott. If the price is reasonable, I would happily stay here again.

As a Lifetime Titanium Elite member, I have stayed in more Marriott properties than I can count over the years. This hotel delivered exactly what I expect from a well-run downtown property: a great location, comfortable accommodations, and a professional, attentive staff.The front desk team, valet staff, and housekeeping team were all excellent. Every interaction was friendly, efficient, and professional.What truly stood out, however, was the restaurant and bar team. In an industry where service can often feel routine, every interaction here felt genuine and welcoming. Zac made breakfast a pleasure each morning with his positive attitude and attentive service. In the evenings, Kiley at the bar was exceptional. She consistently provided outstanding service, created a welcoming atmosphere, and is absolutely deserving of recognition for the experience she delivers to guests.I also had the opportunity to meet Patrick, the manager, and after seeing the quality of the team he leads, it became clear why the service culture here is so strong. Great teams rarely happen by accident, and Patrick has clearly built one.This was an excellent stay, and I would not hesitate to return the next time my travels bring me back to the area.