I banked here for years for the simple reason of convenience. And I total up the experience as an expensive mistake. This bank is part of a corporate institution. They are in business to maximize...

One teller at lunch time and 5 people in line. Maybe you should look into universal tellers so the dude in the cubicle just surfing the web could help out.

I dont have a BoA account but have to go in occasionally to deposit money into vendor accounts. Everytime I go in I'm blown away by the place, it's like teleporting back to the 70s. Nothing has...

In the age of online banking, it's nice to have a bank branch with actual human presence. Sadly, this branch is being run by lackadaisical staff. Although the folks there are friendly enough, the...

No sense of urgency what-so-ever. Many people working but no one wanting to help the 7 people in line. There were 3 people ahead of me and it took 20 minutes just to get their cash and get out....