The hotel is great, good breakfast. I was disappointed the hot tub in the pool was broken.

Hotel room really smells, as soon as you walk in it smells old hotel room

A must do hotel in the Anthem area because of the staff! We have stayed here several times when in town visiting family. As with each prior stay, this one did not disappoint. While the facility itself could use a “refresh” the staff make up for anything lacking in the physical appearance of the hotel. Staying with Jim and Sommer at the front desk - both are amazing stewards of the hotel and should be kept at all costs! They try,y know what the words “customer service” mean. Next up is Pam who covers the breakfast area on Sunday and Monday mornings - she was hired back and should also be kept at all costs! She is personable, friendly, and truly strives to make customers happy. And finally we must mention Lindsay, who handled our housekeeping. She was such a pleasant and efficient person - she was friendly if we were in the room and went out of her way to give us whatever we needed for our extended stay. It is the STAFF here that keep us coming back time after time. Thank you for taking care of us and our extended family members on this visit which was under less than happy circumstances.

My son and I had a really nice stay here. The staff was very friendly; Jim checked me out of my room and he was a hoot! The hotel is clean and the room was nice, definitely bigger than I expected. I had a good night's sleep, thanks to the comfy bed, and the breakfast was your hotel standard, but the employees were on it and kept it stocked with good stuff. The only problems I had were with the bathroom. The door was like the barn door style and there was no fan, but those things are not deal breakers and I will definitely stay here again.

We come to AZ regularly as we have family nearby in an elderly living facility. What keeps us coming back to this particular Hampton Inn is the staff 100%. First up is Jim, a mainstay at this Hampton and the single biggest reason we return. From ensuring we have everything we need to remembering our names and engaging us in friendly conversations, Jim is an awesome representative of the hotel. Next up are Alexis and Summer, both of whom were new to us on this trip. However, each one also embodied customer service and a “get it done” attitude. They are both assets as well. And finally Craig from maintenance was helpful, timely and energetic in addressing some maintenance issues in our room. Overall, the staff they have amassed here makes it a step above many other Hamptons we have visited. The breakfast is always well-prepared and sufficiently stocked for the number of guests. Rooms are clean and include a small fridge. There’s a new Chipotle right next door (it used to be a taco place) and a Walmart within walking distance. Overall, we enjoy our stays here and appreciate the effort everyone goes to in making it a pleasant stay.