This review is for the Scottsdale Arts Center ticket policy. My husband and I have been coming to shows here for years. We recently purchased tickets for 2 shows and noticed after the purchase that we were charged an extra (nearly ) 10% ticket protection charge. When I called to tell them that we did not intend to buy this, I was told that we had not opted out of the charge and therefore were required to pay. The manager said this was a new website and so (I assume) this is a new charge, or at least the automatic charge (unless I unclicked the button) was new. Only 3 people, he explained, out of hundreds, had complained. I told him that this is probably because people had not checked their bills and didn't realize they had been charged. He also told me that they are legally allowed to do this, and many sites do it. I explained that yes, many sites do ask if the customer wants ticket protection and the customer must check yes or no. But most do not automatically add it and then require people to opt out. I also explained that we are longtime customers and even if this is legal, it isn't a nice thing to do. His response was that he would pass along my message but would not refund my money. This is simply bad business and I'm so disappointed that an establishment that I have been patronizing for years would do this. I almost never write a bad review but this one stung and I felt I wanted to express my feelings.

If you're visiting SMoCA (the Scottsdale Museum of Contemporary Art) next door, see if there's an exhibition at the Center Space gallery here. I visited mid-day; the gallery was wide open with an exhibition of exceptional high school artists from across The Valley (as people here call the Phoenix area).The inside of building is worth a look, too.

The singers were very talented singers and dancers (esp the guy from Broadway and the barritone singer) but as a group they did not sound like the Temptations. It sounded like a band playing there songs. A very lively group in the audience pre concert wererocking out to recorded music of the Temptations but sat quiet during the concert. A local lady with a beautiful voice was a surprise opening act so the Temptations show was a measly 1 hour 15 mins.

This is a lovely Arts Center located in Scottsdale. The venue is very nice and the center is host to many events through out the year. Many restaurants are located near by. We enjoy having dinner then attending a concert or play.

You can sit almost anywhere and have great view and sound here. stadium type layout. We got side box seats and enjoyed the uncrowded space.