My name is Kevin Allen, and I would like to personally speak to any guests currently considering lodging at Kenai Cache Outfitters. While I have immensely enjoyed my time in Alaska and it has been one of my favorite vacations, my experience was significantly marred by my interaction with Dave, the owner of Kenai Cache Outfitters.Dave displayed an unprecedented level of rudeness and temperamental behavior, even in the presence of children. If you believe in standing up for what is right and have ever witnessed a family being verbally attacked for no reason, I urge you not to support this establishment. It is my hope that karma will prevail, and that this business will eventually be owned by a decent Alaskan. This situation is both sad and a poor reflection on Cooper’s Landing as a whole.Additionally, Dave frequently gouges customers, doubling his price from $2 to $4 per pound to clean fish, and rudely dismisses inquiries. In contrast, we later went to Salmon Run, where the service was exceptional. An elderly man there mentioned that he had received twelve complaints about Dave and Kenai Cache Outfitters just that week. I paid over $500 to ship 40 pounds of fish back home through Salmon Run, and it was well worth it due to their kindness and helpfulness.Please join me in boycotting Kenai Cache Outfitters. The wonderful residents of Cooper’s Landing deserve a better neighbor.

We had used Kenai Cache for our Alaska Trip in 2019 and very pleased with the sockeye fishing results and their guides so it seemed a good choice to use them again for our just completed trip in 2023.I made the reservation in January 2023 for two boats (4 family member each boat) and had numerous emails and telephone conversations on various subjects with Julie before we arrived on July 11th. I also bought a fly rod and reel (Echo) for sockeye fishing from David in April. When we went to pay the balance after arrival on the 11th the guy behind the counter was surprised when we talked about a lower Kenai river (Soldotna area) float. This was our intent and the main focus of our trip. He told us that on the day before (10th) they did a lower float trip and only caught one sockeye as the river was high and not many spots to get out of the boat. He told us the fishing for Dolly Varden, rainbows and even some lakers starting in Kenai Lake was good and we could fish for sockeyes the last couple of hours near the end of the float take out at Sportsman Landing. Based on that recommendation we reluctantly accepted an upper float trip. We also understand that there is NEVER any guarantee to actually catch fish but feel using a guide increases the odds because of their experience and local knowledge plus a boat.We had rented a large Cabin at Gwin’s lodge so just a short walk the next day where we met our guides Chris & Scott at 6:30 am. We got into our chest waders and then Chris repeated that we would start fishing in Kenai lake and then pull out for a short lunch near Gwin’s/Kenai Cache and fish the last couple of hours for sockeyes. I was never told but found out during the float trip that Scott was NOT an actual Kenai Cache guide but worked for Gwins as a guide.The first Boat with Chris had my son and daughter and their companions. The second boat with Scott had my son two grandkids (16 & 18) and myself. The boats separated after launch at Kenai Lake and we only briefly saw them a couple of times after that. The fishing was poor but a few Dollies were caught and many times not everyone could fish at the same time as the river was fast and high making boat control hard.I was surprised that during the morning float that Scott was on his cell phone numerous times (at least a dozen) talking, texting and checking it. I certainly felt his focus should have been on us but didn’t want to make a scene in from of my grandkids. In conversations with my other family members they only remember Chris talking twice with Scott. When both boats pulled out at the same sandbar before lunch I saw Chris setting up some rods for sockeyes.We pulled out of the river at Gwins lagoon around 11:45am and were back on the river around 12:15 pm. We continued our float trip and I asked Scott about sockeyes and he mumbled something about checking with Chris but I never heard him call to discuss. When we pulled out of the river near a small Island a number of sockeyes actually jumped out of the slack water during the 30 minutes we fished for dollies and it looked like a great spot to try for them. After we got back into the boat I took a good look at the rods Scott was carrying and none of them looked capable of being used for sockeyes. We continued to fish for dollies (bobber) and finally pulled out at 2:30 pm at Sportman’s landing and then were driven the short distance back to Kenai cache.The other boat ended up fishing for sockeyes near the island and Russian river confluence for a couple of hours and pulled off the river at 4pm. They also told me that they saw Scott launching his boat with his girlfriend when they were pulling off.Needless to say I was very disappointed mainly for my grandkids who both limited out in 2019 for sockeyes. I later went to Kenai Cache and the guy at the counter directed me to David (Owner) who was in the fish house. He continued to work vacuum sealing fish and seemed unimpressed with my feedback and never apologized for the bad experience with our guide.I then sent an email to Julie the same day (13th) and she replied to me on the 16th saying that she wanted to talk to Scott first. In that email I told Julie that Scott, “was personable enough but spent time on his phone as well. I asked a couple of times about when we would try sockeyes and he kind of beat around the bush saying something like checking with other boat. I looked at his rods and he didn't even have anything that he could set up for flipping. At the end he pulled off the river at 230 pm and the other boat at 4 pm. Needless to say it was unsatisfying for me and our party given the lack of equipment to even try. Chris in the other boat had a setup and my other family members were very satisfied. I think in hindsight I would have liked to have been given the option of two separate day floats in order to get your guide instead of finding out on the river Scott didn't work for you.”Julies reply was basically, “ I had to outsource your boat because my other guide was sick and unable to take you out. It’s very common practice in this town to outsource trip with other guides. Especially when something comes up with our guides being unavailable. Salmon fishing between runs is never something we can predict how it will turn out.” I can well understand it might be a common practice (unknown to us) but feel the customers (“US”) should always be told first as a common courtesy. Again, we fully understand that actual catching any fish is not guaranteed but we were paying part of the fee to have the opportunity that one boat didn’t get. Julie NEVER addressed my issues with Scott pulling out early, use of his cell, or not having the equipment to fish for sockeyes. She did offer half off for an afternoon half day float with Chris but only the next day (17th). She did apologize we weren’t satisfied. I replied to her email and thanked her for her offer but you cant go back and fix what had occurred. Also I felt that throwing more $$$ after a bad experience didn’t seem wise.Unfortunately given this experience we will NEVER book another trip with Kenai Cache and will not recommend them to anyone of our friend and family or whoever asks.

I love this place. Ripped a hole in my waders the first day and was able to get a new pair pretty quick without having to drive all the way to town. Nice little fly shop with a lot of selection.

Best experience in my six years of fly fishing! Caught some Dolly Varden, Humpy and Sockeye all on the fly rod!Marty knew where the fish were and what they might eat. AWESOME!Lots of wildlife too. Saw 6 bald eagles and a moose cross the river. So Cool!

We had the best time on our guided trip. Marty was perfect. He had us on fish right away! Conversation was easy and funny. We liked it so much we are going again this coming weekend. I’ve always had Kenai Cache process my fish as well. Excellent service everytime! Thanks all. See you soon!