Well I was aware of the bank changing its name to southern so I spent 2 hours trying to find it because it kept going up As Southern Bank I was told about its merger almost 4 years ago and not 1...

Their online & phone customer service is abysmal. They purposely avoid/ ignore personal service, refusing to return overpayment of a loan. I recommend avoiding them completely.

Went in to get a Money Order. I've been a customer for years. Did not know that they don't have them anymore. Was offered a Cashiers Check but they wanted to charge me $15.00. I went to HyVee...

I've been banking here for years and I love this place. Much friendlier and better service than a big bank. The staff is always helpful and the lobby is very nice/modern. They added mobile...

HORRIBLE ONLINE BANKING! HORRIBLE SERVICE. HORRIBLE BANK! TO PROVE MY POINT- I took all my money out and went to bank of america down the street and left a few hundred of dollars in my account...