We were originally TNT customers, which became ASG, who was then bought by Protection 1. When our contract came up for renewal this year I contacted the corporate call center which was a...

These guys have bought out multiple companies. Each time they raise their rates w/o customer approval. Cancelling service is a huuuuuuge hassle. They try to upsell and keep you with pretty much...

This is a terrible company. Beware of their long-term contracts. Our system failed twice because of a short-lived battery, so when we changed to a different service provider Protection 1/ADT...

Protection One does not provide good customer service. I had to change my home security service to work through my cell phone since I was eliminating my landline. A few months later a guest...

originally with TNT. when we cancelled our service due to moving we personally contacted them with our updated address. they already had our current phone and email. rather than send our...