If you like cold showers and plenty of noise outside at night, this is the place for you!The staff that I encountered at the hotel were very pleasant and helpful. The breakfast was pretty good for a free hotel buffet too.Unfortunately, I had a cool shower on the first morning, and an ice cold shower that kept getting colder on the second morning. I read through some other reviews that tell me this is not a new issue for them.There is a shopping center across the street, and if you have a room on the front of the hotel you will hear shopping center security on loudspeakers chasing off trespassers all night long. I am a heavy sleeper and still woke up several times each night to 'YOU IN THE RED SWEATSHIRT...THIS IS PRIVATE PROPERTY, LEAVE IMMEDIATELY' and other similar warnings. REALLY LOUD!I emailed the General Manager and Assistant General Manager about my concerns and have heard nothing after 5 days. Nice customer service, I guess they really don't care.Perhaps the worst part is the gouged us for about $500/night because of the balloon festival.I have higher expectations for a Hyatt property; I would never stay there again and will be hesitant to stay at any Hyatt based on their lack of communication.

We had a great stay here for the Balloon Fiesta. Our room was very clean and spacious. The breakfast had lots of options. Location was great—close to lots of dining and shopping.

The linens in our room were dirty. We checked in late around 10ish. All we wanted to do was relax and go to bed. Instead had to strip the beds. And take the dirty laundry to the concierge desk because nobody was answering the phone. By the time everything was taken care of it was already 11. We paid over a thousand dollars to stay here. Spoke with the assistant manager. Asked her if we could be compensated by the inconvenience of the lack of a clean room. I was told to email her with pictures. And she would get back to me. I still haven't heard from her. We have stood at hyatts for over 10 years and never experienced this. I am very disappointed.

Location is great for ballon fiesta and shopping. We were able to walk to the park and ride and to all the nearby shopping. The hotel is in great shape and the staff were friendly.

Spent 3 days at the Hyatt oct 7 - oct 10, location is really convenient to shopping area and restaurants. Mostly quite at night with occasional road noise nothing major though. Yes the elevators are a little quirky and slow at times but while we were there both were running just use a little patience. Breakfast buffet was decent with plenty to choose from, the breakfast host Pralay was there each morning and always greeted us with a smile and conversation. We stayed in a king bed room on the 3rd floor which was comfortable, AC worked great, housekeeping each day, everything in working order. Plenty of parking which was well-lit and secure. Had a great stay and will return next time in Albuquerque.