predatory loan company with foreigners for customer service who cannot understand the discussion and hang up on you. furthermore, you can't make a direct payment to principal and when you call and...

these incompetent motherf***ers are illegally using my ssn to finance someone else's car. this is fraud. now im in collection and my credit score its been affected

Run, don't walk away from Ally Financial. What happened to Ally?! They USED to be decent. No more. They've completely gone to the dogs. They're incompetent. They make mistakes to your...

Customer Service Department my ass. Between getting disconnected, people not understanding the basic English language, and getting transferred to a bazillion different departments all with not...

I am very disappointed with customer service. I lost my job and they would not give me any breaks on payment deferring. All my other creditors were more than happy to help out which I am truly...