I've been with Credit Union West for almost four years and am very pleased with the services and impressed by the professionalism of the staff. I have been 100% satisfied 100% of the time.

The local branch is awesome, no issues. Trying to get help from corporate is horrendous. From the lengthy promps to waiting 1/2 hour or more. The online system is in need of a major upgrade. I...

Whatever happened to customer service? Maybe I'm old school, but I believe customers should be acknowledged and helped in a timely manner, even by bank tellers. During my visit, there were four...

Discontinuing Debit card for lack of use. Limited amount able to transfer between accounts. Average 3 or more attempts to get past verify human on website. Long way from what used to be.

Good bank to go to. lots of locations around the valley and in Prescott. Customer service is great