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Website: citiesofgold.com
Phone: (505) 455-0515
Cross Streets: Near the intersection of Cities of Gold Rd and Camino del Rincon/NM-502
10 Cities of Gold Rd Santa Fe, NM 87506 ·1475.61 mi
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Amenities
- Wifi
- Parking
- Bar
- Restaurant
- Spa
- Smoke-free
- Family friendly
- Accessible
Reviews
tripadvisorThis hotel needs to be shut down. Our room was filthy and its located in a middle of nowhere! Stay in Santa Fe, its just a bit more money but worth it. Room had horrid chemical smell masking cigartette smoke. Ruined my vacation.
MoreTiles in bathroom floor were cracked , water pressure was terrible, desk staff not friendly . No blankets available and no one answered front desk
MoreThe room was comfortable and fairly clean. The shower was hard to control; very little water pressure and it took the water a long time to get hot. The casino is pitiful. The bowling alley was only open for about 4 hours a day during the week. The pool that was supposedly available was closed indefinitely. Had to change one of our rooms because the air conditioner was not working. One of our rooms did not have batteries in the smoke detector and neither of the rooms had enough toilet paper. Most of the staff was friendly and professional. Lots of pot smoking in and around the hotel, including some of the employees.
MoreThe room was comfortable. The shower was really slick. I almost fell twice. The casino is pretty crappy. The bar/lounge wasn't open at 4pm on a Saturday. I booked and paid for 2 rooms for one night. They charged me for 3 nights. We'll see if I can get my money back from them.
MoreI rate our recent experience as q minus 1. We stood there in May of 2023 and the room was decent the young man at the the front desk was polite and professional, we went back in September of 2023 to a very different scenario. The woman at the front desk was very rude . The room was filthy the sheets had what looked like dry blood or human waste whatever it was in was very disgusting. The staff didn't seem to care they did get us another room with clean bedding but acted like we over reacted regarding the dirty sheets and filthy room . Will never go there again. The young man working the front desk at checkout was the only positive part of our stay. We have yet to hear back from the manager regarding our concerns. Wouldn't recommend this motel at all.Tried to include photo of the soiled sheets on the bed but system didn't allow.
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