We thoroughly enjoyed our stay at the Adobestar property on Water Street, right near the square. Amazing location within walking of almost anywhere you would want to go. Also, beautiful kitchen and the quality of the finishing in the bathrooms and throughout condo was incredible.

We stayed in Casita Madera the week of Labor Day 2019. The casita was clean, well decorated, very well equipped and comfortable. The location was great, we were able to walk to everything in the old part of downtown, including all the restaurants, shops and art galleries. The staff was friendly and very attentive. We thoroughly enjoyed our stay and would recommend this Casita very highly.

We were one of three couples renting casitas at Adobe Star. The initial reservations were made smoothly approximately 5 months in advance. one month before the visit I contacted Adobe Star by phone call (no response); by text (no response) and by email (no response) to confirm our reservation. This left me wondering if we had been stiffed with no accommodations. After approximately one week I finally received the information I was seeking with no explanation. All six of us arrived at the appointed time and had a wonderful time and were pleasantly surprised at how well the Casitas were furnished and equipped. It ended up being a wonderful visit.

We didn't choose to stay at this property. We booked a room at a sister property, Adobe Abode, based on great reviews. A month or two later we were contacted and informed that they had inadvertently double booked and had rebooked our family of three in two separate rooms at AdobeStar. We were happy to not have to start from scratch, but we were disappointed. Closer to the time of our reservation, we had an offer to stay in a friend's condo and asked if the rooms could be rebooked. They couldn't, which struck me as odd given that we were visiting at the time of the Indian Market. Nevertheless, we stayed at AdobeStar figuring that the location and street parking during such a busy time would make it worthwhile. The location is fantastic -- a nice stroll to the plaza but very quiet, especially considering the goings-on of Indian Market weekend. The two separate rooms were not ideal given our child's age, but it was nice to have the space and they were cozy and nicely appointed. The service left a lot to be desired, however. We are not fussy, high-maintenance people. We don't need a lot and a courteous attitude is sufficient. The woman managing the place was not very friendly. The first day, we came for breakfast one hour into the two-hour window and there was practically no food left. The manager seemed disgruntled and complained about the quantities of food eaten by the other guests. Given the nature of the spread -- not sumptuous to say the least, and given the reviews at the AdobeStar across the street and the fact that the food was better at family chain hotels during our trip -- it was disappointing. The food situation was a bit better the next day, but we just felt like we were imposing the whole time (even though the woman running the place doesn't live there). Next time we go to Santa Fe, we will look for alternatives. The B&B scene is probably not the best for a small family (even though our child is well-behaved) but there were few choices on one of the busiest weekends of the year.

We have stayed at the Adobe Star 4 times over the last 15 years. This last stay was terrible! Our reservation was misplaced (discovered when we called to verify when we didn't get an email. When we arrived, we found a note telling us there would be NO BREAKFAST! (At a Bed and Breakfast!), and no MAID SERVICE! Plus there was no parking permit or parking information. (The parking in Santa Fe is strictly enforced.) All-in-all it was like staying at a no-star hotel and paying a premium price for it.