I was doubtful about using them after reading the reviews on here but I'm glad I went with my gut. It was a wonderful experience from beginning to end. I had some sentimental family pieces that I...

Their opening time lists open, yet responses are slow. Late to pick up, last minute communication, not professional. Would not recommend.

Rude, inefficient, irresponsible, disrespectful, and inconsiderate business. It took multiple unanswered phone calls and text messages for the item to finally be picked up; it took over a month,...

Do not deal with Baystate Express! I had the unfortunate experience of having my piano moved by them and damaged during transit by John Harden. He took responsibility for it when I pointed it...

Be forewarned, you're taking a huge risk if you use Baystate Express. The owner was super communicative until I accepted his bid and my credit card was charged. Then, radio silence. He never...