be Aware! Freedom mortgage charges $56 dollars late fee for payments. Customer service is horrible . Don't go for Freedom mortgage!

We are a military family, and my husband is 100% disabled through the VA. He is a federal employee furloughed during the current historic government shutdown. Freedom Mortgage refused to help us...

Customer Service is very lax. I had to talk with 5 different reps and they all gave me different answers. We the blind led by the unknowing. I gave one star because there was no way to put...

Horrible customer service! My homeowners insurance sent a settlement check for damage to my home with both my name and Freedom Mortgage on the check. The only way I can cash the check to repair...

As a Realtor for 15 years, I have had many experiences with different lenders over the years. Fortunately, this was the first time, and my last time dealing with Freedom Mortgage. The customer...