the only 2 employees there have been there for a long time, they're really nice and helpful every time we go in, the do need more employees though

I could share a long technical story about why after a 2 hour call Boost Mobile Tech Support instructed me to just go to one of our stores instead--they will install your new SIM and will...

Can't believe the customer service from manager Paola. Refused to take an insurance credit.

Went in today (8-19-22) knowing exactly which phone and plan I wanted. The employee tried several types of bait and switch schemes. For example, when I said I wanted the $15 per month plan, she...