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Watch repaired by Citizen.
My Caliber 8700 Series Watch looking like new back from service
My favorit watch is an  eco-drive
Right-almost 10 years old & look at the band quality,watch on the left (citizen) just became 1 year old & look at how bad the quality is.!!
Citizen Watch Co of America Watch Retailer ·$$

Founded in 1924, Citizen Watch Company of America is one of the largest watchmakers worldwide. The company provides LCD, voice reorganization and professional dive watches. It also maintains a collection of light-powered watches. Citizen Watch Company of America sponsors a variety of sports and tracking events. The company provides online updates on latest promotions and discount packages for its customers. It operates several service centers throughout Chicago, Dallas and Detroit that offer repair and maintenance services for watches of various models. The company offer warranty certificates and recharge guides. It provides watches in a variety of dial and strap colors. Citizen Watch Company is proud of its long-standing relationship with the United States Tennis Association and has been the official timekeeper and official watch of the US Open since 1993.

Website: citizenwatch.com

Phone: (310) 532-8463

Cross Streets: Near the intersection of W 190th St and Pacific Gateway Dr

1000 W 190th St Torrance, CA 90502 ·2194.11 mi

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Reviews

yelp
2.5 53 reviews
5 star
17 4 star
1 3 star
1 2 star
2 1 star
32
Michael N. 05/16/22

Judging from the reviews here it doesn't seem that many people are very fond of the customer service provided by the Citizen Watch Company. Well... I have a few pieces ranging in age from two to...

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Guy D. 05/19/26

I sent my watch in two months ago. Today I called and found out my watch has been discontinued and the replacement part isn't available. Why did they have to call to find this out and have them...

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Luis M. 10/24/26

Do not buy a citizen and whatever you do, don't ship to their service center!!!! I'd take it somewhere else, or better yet, just sell it as is and try a different brand. There's lots of reviews...

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David M. 08/17/26

I sent my watch in on 7/3/26. On 7/17/26 I got an email saying they needed 20-25 days to look at my watch. Never heard another word. On 8/17 I called and was told they sent back my watch. Never...

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Indy W. 01/19/26

They never answer their 800 service number. I put in 3 requests for a replacement watch band for my watch, which cost me over $1k. The band kept losing the pins and the watch fell off numerous...

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