I went to this bank to get a money order and they wouldn't give me one without an account. No problem I was able to get one at the local CVS around the corner.

I received an alert from my credit monitoring service that an account had been opened in my name with my date of birth. I called Citizens Bank NA, and was told the account was opened in person at...

Luis Urbina is the senior manager WOW!!! Let me say this. Who actually goes in to the bank these days? When I walked in after talking to customer service I was surprised with the outstanding...

A young Asian woman greeted me as I came into the door! I showed her a check for a very large amount and asked options about opening an account! Before going around in circles about cashing the...

This bank is awful!! They wouldn't cash a check from one of their clients because I wasn't a customer... RIDICULOUS!! And the manager was rude about it while the teller asked me 21 questions...