A storm knocked out power to my house. When power came back online, it fried our system. 1. ADT didn't call me to tell me that the system was down. 2. When I told them that the system was down, it...

We have been ADT customers for over two years, and our experience has been extremely frustrating. After moving into our new home, we purchased a significant amount of equipment,much of which has...

Worst of the worst. Zero star if I could. The cancellation is a nightmare. I was on the phone waiting for an hour and half and they told me the cancellation is through mail. Which mean I have...

Moving to new house and want to cancel service- service we had for 34 yrs!- horrible customer service- they tell you what you want to hear then put you through many different assistants and...

I ordered a new system on the phone explained my needs, I was sent a bunch of things that could not accommodate me at all. I tried to cancel 2 times over two days, the second time i was told they...