My experience with Budget at the Adams Street location in Brooklyn was a bit frustrating at the beginning. The reservation was originally under my brother-in-law's name, but I was the one paying...

The Best Customer Service Experience!!! I was running late for my car rental appointment But.. I was honored the price. I apologized and was grateful. Please treat others the way you want to be...

The location is an absolute nightmare of an experience. Always use the excuse of being understaffed, poor customer service and zero urgency. Waited 2 hours+ past our reservation and not even help...

Most times I do not rent cars when coming to New York, but when I bring my girlfriend a long, I tend to rent them. We got a decent car, nothing special or fancy. Nobody cares about that in New...

I've had two terrible experiences with Budget. For one rental, they charged me their maximum $450 cleaning fee for leaving a small amount of pet hair in the car -- an absurd amount compared to...