I just discovered Biggby Coffee, and I'm a little bit obsessed. What I like: The drinks! The caramel mocha is smooth and light. Other places make mochas that taste like hot chocolate or that...

Food was amazing but customer service gets a two. I would have given a zero but the woman who made our food and the man who made our drinks were nice. The woman who rang us up however wouldn't...

Very terrible customer service. Every time I go there!!! It's really not that hard to smile and be welcoming and tell someone to have a good day. They just hand you your coffee like they hate...

The servers behind the counter are rude and unfriendly. I've been here several times and it's not a one-off.

The coffee was fine HOWEVER they absolutely REFUSED to top it off with some (additional) fresh coffee after I had drunk some. Greed? Lack of concern for customers? Obviously the people waiting on...