So many issues here. One - the lady at the desk was SO sneaky. She tried to upsell us on an insurance package and we declined so she said Okay I'll just give you basic. And then asked us to...

Less than one star. Ridiculous, Rude, and no availability of vehicles. They tried to send me off with bald tires on top of making me wait at least an hour. The other review about the sneaky liar...

This was the absolute worst customer service I've experienced-ever! If you look at the screenshot of my reservation email, there is NO mention of hours closing at 12:00. I show up at 12:15 and...

Hertz, I can't believe you are charging me for a small rock chip on the inside of rim. Not from hitting a curb or something like that but a small rock from the road. This is Phoenix in a desert!...

Absolute worst rental service. They do not have cars available and then upgrade you for $50-$100 more per day. Customer service representatives have no sense of urgency and no explanation for...