I walked into the store with a question about a diamond ring that I had recently inherited, and Brett not only answered it, but went WAY out of his way to make sure that I was well taken care of,...

Excellent service! If you're looking to buy anything look for Reese at Southbay Galleria Zales, she's awesome and very pretty! With such pleasing personality! She will greet you with a smile and...

Black Friday 2021 BIG sale signs in the window 50% off. We go inside and you can clearly see the OLD WORN OUT PRICE TAGS in the display. So this should be 50% off right nope that OLD tag is the...

Bought my baby girl a bracelet and got her name engraved on it and I bought the insurance for the bracelet since it includes it to get resized. The bracelet kept unhooking and falling off so I...

I love zales store ... It started my jewelry addiction I just wished they did custom jewelry for competitive prices bc if they did I would be set. Also wished they had better watches but hey....