I also had an incident at one of these stores. Don't use these stores, because the communication is not there. Also they make up answers as they go. And Don't even think about a return or...

Late yesterday evening I stopped in to purchase a washer and dryer. The customer service was horrible from the start. One of the guys (the short one) acted as if he barely knew English. My husband...

I would give them a 0 if I could. I came to the Norfolk Virginia store to purchase a dryer. The salesman spoke no English what so ever. I should have left at that point. He did however have a...