1 star.I booked a room earlier in the day and arrived around 11 PM, but the staff told me all rooms were full and refused to let me check in. They also did not refund my money and simply told me to leave. This was extremely unprofessional and disrespectful. I was left outside late at night with no help or solution.The experience completely ruined my trust in this motel. If you accept reservations, you should honor them or at least provide a proper refund and customer service. I would never stay here again and would not recommend this place to anyone.